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Return Material Authorization (RMA) Request Form

Return Material Authorization (RMA) Request Form

All returned parts must be unused and returned in the same new condition in which they were originally received.

All parts must be in the original packaging, and include proof of purchase. Any items returned used, damaged in any way, or missing components will not be refunded.

Return policy is 100 days from date of invoice. Special order parts are not eligible for return. No returns will be accepted on any installed or electrical parts. Warrantied items MUST include model and serial number to receive credit.

  1. Fill out the RMA request in its entirety
  2. If you have any questions please call 800-621-9190 or email RMA@SundbergAmerica.com
  3. Your request will be processed within 48 hours and the approved RMA form will be returned. Please choose a delivery method:

  • Return Code:
  • C:Core Return
  • W: Warranty Return
  • D: Damaged Part
  • S: Shortage

Returns without a valid RMA number will not be accepted.

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